A customer ordered my transcription gig, I delivered her work.
She said there were mistakes in the first line.
I agreed that I committed some mistakes in first attempt. ( mistakes of just 3-4 words, that she could have corrected as she pointed out were in first line only.)
But I completed it very nicely in second attempt .
I didn't use any transcript machine neither i know how to use one.
Then she said she wants to cancel the order. It clearly meant that she wanted her work done for free. This is because the transcript that I gave her later was 100% accurate.
When I said that please don't cancel it as I have put all my efforts and hardwork in completing that order, she left a negative review.
Now I have sent many messages. I am even ready to give her any service worth $5 for free but she is not replying. I as a seller did what which I was given. Instead of that, I got negative review. . I completed my duty . It has decreased my ratings to 99%. I have completed over 150 orders and this is the first time I got a negative review from such bad customer.
On fiverr we sellers are often exploited by buyer.
Sometimes a buyer demands an extra without ordering it.
sometimes they want to cancel the order after getting their work saying they don't like it or they ordered it by mistake or they have given it to someone else. Please find a solution for that.
It is very disheartening for us. :(
She said there were mistakes in the first line.
I agreed that I committed some mistakes in first attempt. ( mistakes of just 3-4 words, that she could have corrected as she pointed out were in first line only.)
But I completed it very nicely in second attempt .
I didn't use any transcript machine neither i know how to use one.
Then she said she wants to cancel the order. It clearly meant that she wanted her work done for free. This is because the transcript that I gave her later was 100% accurate.
When I said that please don't cancel it as I have put all my efforts and hardwork in completing that order, she left a negative review.
Now I have sent many messages. I am even ready to give her any service worth $5 for free but she is not replying. I as a seller did what which I was given. Instead of that, I got negative review. . I completed my duty . It has decreased my ratings to 99%. I have completed over 150 orders and this is the first time I got a negative review from such bad customer.
On fiverr we sellers are often exploited by buyer.
Sometimes a buyer demands an extra without ordering it.
sometimes they want to cancel the order after getting their work saying they don't like it or they ordered it by mistake or they have given it to someone else. Please find a solution for that.
It is very disheartening for us. :(