More great Service...NOT

So I suspended a gig as I was away for 2 days, come back to find 5 orders waiting for me. All now showing up late. Cancelled all five. Contacted fiverr and explained I put holiday mode on, but still received five orders. After a week wait received this :

Hi there,

I apologize, we are unable to change the cancellation ratio for your gigs. We do hope to be able to offer a system in the future that will allow sellers to approve orders and prevent unwanted cancellations.

Regards,
Michael

Well that is soooooo helpful.

Thanks