Hello and I am back with more helpful tips...
So I read many comments on articles about how customers are unhappy with a gig they purchased. I wanted to provide a few helpful tips to buyers.
1. Make sure you read 100% of the gig details. This is probably the #1 mistake from buyers. If you need a project completed from a seller, always read their gig details and then contact the buyer. Most of the time your answers can be can found within the gig details if they provided good information. All gigs may not reflect the style you want or need for your project.
2. Review the sellers images, work, content reviews and so on. If you are unsure about the quality of work or do not think they are the best fit, you should probably continue looking for that right seller. You can always "Save" the gig and review it later. (Example: If you are looking for a graphic designer, review the work, the quality, reviews, etc... If everything looks like a good fit, then you probably found your match!)
3. If you provided the seller with very specific information on how you require your project to be processed and the work provided is not as you would like, contact the seller for a revision. (Review gig details for policy on work). Each gig vary will on the amount of revisions you will receive. (If you failed to provide specific information to the seller, you could result in purchasing another gig for completion; but not in all cases).
4. Always be professional. Sellers work hard to provide quality work. No matter the outcome, always be professional. If you have a situation that needs attention, you can always refer to customer care for help. They have always provided me with excellent service within 24hrs or so.
These are just a few basic examples I wanted to help Buyers with an Excellent Experience on Fiverr! With just a few key reminders, your level of experience can be so much more...
Visit my gigs and get a better experience from a professional :)
http://www.fiverr.com/sebastianmedia
So I read many comments on articles about how customers are unhappy with a gig they purchased. I wanted to provide a few helpful tips to buyers.
1. Make sure you read 100% of the gig details. This is probably the #1 mistake from buyers. If you need a project completed from a seller, always read their gig details and then contact the buyer. Most of the time your answers can be can found within the gig details if they provided good information. All gigs may not reflect the style you want or need for your project.
2. Review the sellers images, work, content reviews and so on. If you are unsure about the quality of work or do not think they are the best fit, you should probably continue looking for that right seller. You can always "Save" the gig and review it later. (Example: If you are looking for a graphic designer, review the work, the quality, reviews, etc... If everything looks like a good fit, then you probably found your match!)
3. If you provided the seller with very specific information on how you require your project to be processed and the work provided is not as you would like, contact the seller for a revision. (Review gig details for policy on work). Each gig vary will on the amount of revisions you will receive. (If you failed to provide specific information to the seller, you could result in purchasing another gig for completion; but not in all cases).
4. Always be professional. Sellers work hard to provide quality work. No matter the outcome, always be professional. If you have a situation that needs attention, you can always refer to customer care for help. They have always provided me with excellent service within 24hrs or so.
These are just a few basic examples I wanted to help Buyers with an Excellent Experience on Fiverr! With just a few key reminders, your level of experience can be so much more...
Visit my gigs and get a better experience from a professional :)
http://www.fiverr.com/sebastianmedia
