First of all, I am not sure if this is truly a rant. Maybe a concern? Either way, it is bothering me.
To introduce myself, I like to be called Krissy. I am a seller on Fiverr who likes to do voiceovers. On my gig page is a section of Terms that lets the Buyer know what I do and don't do. One of those is that I would prefer to discuss the gig before ordering.
About an hour ago, a buyer purchased an order from me. That's great and all EXCEPT...
Here's where the problem comes in.
The Buyer never discussed this order with me before hand. Instead they went ahead and ordered then pretty much said (to make it short), "Hello! Here's what I want and I made an order. Thank you!" without speaking to me first!! That's it!!! I never got to speak to this person before hand! So now I have a order sitting in my inbox that's due in two days.
I like to have the decision whether or not to work with a buyer. That's my right! They didn't give me the chance! They never gave me the option to decide if I want to work with them or not. You'd think that discussing work with someone before finalizing it would be common sense. I suppose not.
Another thing: On my gig page is a list of voiceover samples that I've done in the past. This person happened to mention that they want my voice to sound like a character in one of my samples, except I don't have a character by the name that they mentioned (which is Chloe). I've never voiced a character by that name. So of course I contacted them about my concerns over this order. I am patiently waiting for their reply (it has been only an hour since then).
My Terms are written clearly and to the point. Either this person misread some things or they just listened to my samples and skipped the Terms. I don't know. I am irritated about this. Communication is very important to me when it comes to working with others. I prefer to communicate before any work is written in stone.
I am curious if something like this has ever happened to any Sellers or Buyers on Fiverr? Have you ever run into this issue or similar?
To introduce myself, I like to be called Krissy. I am a seller on Fiverr who likes to do voiceovers. On my gig page is a section of Terms that lets the Buyer know what I do and don't do. One of those is that I would prefer to discuss the gig before ordering.
About an hour ago, a buyer purchased an order from me. That's great and all EXCEPT...
Here's where the problem comes in.
The Buyer never discussed this order with me before hand. Instead they went ahead and ordered then pretty much said (to make it short), "Hello! Here's what I want and I made an order. Thank you!" without speaking to me first!! That's it!!! I never got to speak to this person before hand! So now I have a order sitting in my inbox that's due in two days.
I like to have the decision whether or not to work with a buyer. That's my right! They didn't give me the chance! They never gave me the option to decide if I want to work with them or not. You'd think that discussing work with someone before finalizing it would be common sense. I suppose not.
Another thing: On my gig page is a list of voiceover samples that I've done in the past. This person happened to mention that they want my voice to sound like a character in one of my samples, except I don't have a character by the name that they mentioned (which is Chloe). I've never voiced a character by that name. So of course I contacted them about my concerns over this order. I am patiently waiting for their reply (it has been only an hour since then).
My Terms are written clearly and to the point. Either this person misread some things or they just listened to my samples and skipped the Terms. I don't know. I am irritated about this. Communication is very important to me when it comes to working with others. I prefer to communicate before any work is written in stone.
I am curious if something like this has ever happened to any Sellers or Buyers on Fiverr? Have you ever run into this issue or similar?