This is the ultimate fiverr guide for all fiverr sellers. It will help the sellers in getting sales and you will learn important things you need to learn.
This post is to hopefully help sellers find the answers they need. THIS IS NOT ALL MY OWN! I have collected these tips from across the forums so they are all in one place. Please be aware that the forum on Fiverr is not a way to contact Customer Support .
First and most important thing you need to know as a seller are the following:
=Each $5 Gig you sell and successfully deliver, accredits your account with a net revenue of $4.
=Buyers pay Fiverr for orders in advance.
=Fiverr accredits sellers once an order is completed. See “Work Delivery & Communications” below for a definition of a completed order.
=Sellers may withdraw their revenues using one of Fiverr’s withdrawal options.
=If an order is cancelled (for any reason), the payment funds will be returned to the buyer.
=Sellers may withdraw their revenues to a PayPal account of their choice, or to a Fiverr Revenues Card, according to the terms specified below.
=The seller's rating is calculated based on a number of factors, including feedback received from buyers, amount of orders, cancelled orders, and late deliveries.
Seller Statuses
=Fiverr is all about helping sellers leverage their skills. We seek to empower top performing sellers with helpful tools to grow their business.
=Sellers who invest in self-promotion may achieve greater customer satisfaction. And, if they deliver on time and maintain high quality and ratings, Fiverr may reward them with new statuses, special opportunities, benefits, and tools that come with it.
Levels
=Fiverr sellers can gain account statuses (Level 1, Level 2 ...) based on their activity, performance and reputation.
=Each level opens up additional opportunities and tools for the sellers to extend their business. Sellers who are promoted to a higher level are required to maintain their service level and high rating to keep their preferred status.
=Levels are updated periodically by an automated system. Higher level sellers are still required to offer their Gigs for the basic price of $5. Sellers who cannot maintain their high quality service, experience a rating drop, or stop delivering on time risk losing their seller status and the benefits that come with it. For example, late deliveries or cancellations can cause a seller to move to a different Level. For more information, see Seller Levels.
=Level 1 and Level 2 sellers can sell either Gig Extras of Gig Multiples. A combination of Extras and Multiples is available only for Top Rated Sellers.
Top Rated Sellers
Top Rated Sellers are chosen manually by Fiverr editors from the list of the highest seller level based on a list of criteria, including seniority, volume of sales, an extremely high rating, exceptional customer care and community leadership. Top Rated Sellers gain access to more extensive features than previous levels, including exclusive access to beta features and VIP support. For more information, see Seller Levels.
Handling Orders
=When a buyer orders a Gig, the seller is notified by email as well as notifications on the site while logged in to your account.
=Sellers are required to meet the delivery time they specified when creating their Gigs. Failing to do so will allow the buyer to cancel the order and may harm the seller's rating.
=Both buyers and sellers have the option to cancel an order by mutual agreement. Mutual cancellations have no negative effect on rating. However, excessive cancellations, of any type, have a negative effect on Levels eligibility.
=Unanswered mutual cancellation requests will automatically be accepted after 48 hours, while reducing the non-responding user's rating.
=A Seller may cancel an order without the buyer's consent at any given moment (Force Cancellation) However, this will have a negative effect on the seller's rating.
Staying out of Trouble
=To protect our users' privacy, user identities must be kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details (other than your name) to communicate outside of the Fiverr network is not permitted.
=All communications, information and file exchanges must be performed exclusively using Fiverr's messaging system.
=Posting or sending adult, illegal, rude, abusive, improper, copyright protected, promotional, spam, violent, nonsense or any uncool stuff is strictly prohibited. Doing so will get your account blocked permanently.
Work Delivery & Communications
=You are responsible for scanning all transferred files for viruses and malware. Fiverr will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.
=Sellers must deliver completed files and/or proof of work using the Deliver Completed Work button (located on the Order page).
=Responding and posting a review: Once work is delivered, the buyer has three days to respond and post a review (or 14 days for Gigs with shipping). If no response is provided within the response time, the order will be considered completed.
Withdrawing Revenues
=To withdraw your revenues, you must have an account with at least one of Fiverr's withdrawal providers.
=Your Fiverr profile can be associated with only one account from each Fiverr withdrawal providers. A withdrawal provider account can be associated with only one Fiverr profile.
=Revenues are only made available for withdrawal from the Revenue page after a safety clearance period of 14 days after the order is marked as complete.
=Withdrawal fees vary depending on the withdrawal provider / method.
=Withdrawals are final and cannot be undone. We will not be able to refund or change this process once it has begun.
How to become a TRS
-Have a very high volume of sales
-Provide unique and high quality services
-Are extremely professional in delivery and communication with buyers
-Present their Gigs very well - including high quality images and videos
Fiverr Sheriff's Note: There is a Self Promotion area on the Forum. Please use it and stop hi-jacking others.
This post is to hopefully help sellers find the answers they need. THIS IS NOT ALL MY OWN! I have collected these tips from across the forums so they are all in one place. Please be aware that the forum on Fiverr is not a way to contact Customer Support .
First and most important thing you need to know as a seller are the following:
=Each $5 Gig you sell and successfully deliver, accredits your account with a net revenue of $4.
=Buyers pay Fiverr for orders in advance.
=Fiverr accredits sellers once an order is completed. See “Work Delivery & Communications” below for a definition of a completed order.
=Sellers may withdraw their revenues using one of Fiverr’s withdrawal options.
=If an order is cancelled (for any reason), the payment funds will be returned to the buyer.
=Sellers may withdraw their revenues to a PayPal account of their choice, or to a Fiverr Revenues Card, according to the terms specified below.
=The seller's rating is calculated based on a number of factors, including feedback received from buyers, amount of orders, cancelled orders, and late deliveries.
Seller Statuses
=Fiverr is all about helping sellers leverage their skills. We seek to empower top performing sellers with helpful tools to grow their business.
=Sellers who invest in self-promotion may achieve greater customer satisfaction. And, if they deliver on time and maintain high quality and ratings, Fiverr may reward them with new statuses, special opportunities, benefits, and tools that come with it.
Levels
=Fiverr sellers can gain account statuses (Level 1, Level 2 ...) based on their activity, performance and reputation.
=Each level opens up additional opportunities and tools for the sellers to extend their business. Sellers who are promoted to a higher level are required to maintain their service level and high rating to keep their preferred status.
=Levels are updated periodically by an automated system. Higher level sellers are still required to offer their Gigs for the basic price of $5. Sellers who cannot maintain their high quality service, experience a rating drop, or stop delivering on time risk losing their seller status and the benefits that come with it. For example, late deliveries or cancellations can cause a seller to move to a different Level. For more information, see Seller Levels.
=Level 1 and Level 2 sellers can sell either Gig Extras of Gig Multiples. A combination of Extras and Multiples is available only for Top Rated Sellers.
Top Rated Sellers
Top Rated Sellers are chosen manually by Fiverr editors from the list of the highest seller level based on a list of criteria, including seniority, volume of sales, an extremely high rating, exceptional customer care and community leadership. Top Rated Sellers gain access to more extensive features than previous levels, including exclusive access to beta features and VIP support. For more information, see Seller Levels.
Handling Orders
=When a buyer orders a Gig, the seller is notified by email as well as notifications on the site while logged in to your account.
=Sellers are required to meet the delivery time they specified when creating their Gigs. Failing to do so will allow the buyer to cancel the order and may harm the seller's rating.
=Both buyers and sellers have the option to cancel an order by mutual agreement. Mutual cancellations have no negative effect on rating. However, excessive cancellations, of any type, have a negative effect on Levels eligibility.
=Unanswered mutual cancellation requests will automatically be accepted after 48 hours, while reducing the non-responding user's rating.
=A Seller may cancel an order without the buyer's consent at any given moment (Force Cancellation) However, this will have a negative effect on the seller's rating.
Staying out of Trouble
=To protect our users' privacy, user identities must be kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details (other than your name) to communicate outside of the Fiverr network is not permitted.
=All communications, information and file exchanges must be performed exclusively using Fiverr's messaging system.
=Posting or sending adult, illegal, rude, abusive, improper, copyright protected, promotional, spam, violent, nonsense or any uncool stuff is strictly prohibited. Doing so will get your account blocked permanently.
Work Delivery & Communications
=You are responsible for scanning all transferred files for viruses and malware. Fiverr will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.
=Sellers must deliver completed files and/or proof of work using the Deliver Completed Work button (located on the Order page).
=Responding and posting a review: Once work is delivered, the buyer has three days to respond and post a review (or 14 days for Gigs with shipping). If no response is provided within the response time, the order will be considered completed.
Withdrawing Revenues
=To withdraw your revenues, you must have an account with at least one of Fiverr's withdrawal providers.
=Your Fiverr profile can be associated with only one account from each Fiverr withdrawal providers. A withdrawal provider account can be associated with only one Fiverr profile.
=Revenues are only made available for withdrawal from the Revenue page after a safety clearance period of 14 days after the order is marked as complete.
=Withdrawal fees vary depending on the withdrawal provider / method.
=Withdrawals are final and cannot be undone. We will not be able to refund or change this process once it has begun.
How to become a TRS
-Have a very high volume of sales
-Provide unique and high quality services
-Are extremely professional in delivery and communication with buyers
-Present their Gigs very well - including high quality images and videos
Fiverr Sheriff's Note: There is a Self Promotion area on the Forum. Please use it and stop hi-jacking others.