Here is a message to a buyer who ordered one of my gigs, then cancelled because they simply did not read the entire description of the gig before ordering. All buyers need to read this, this is important for all buyers to understand:
"I cancelled your order. However I would like to explain something to you just so you are aware next time you order something on fiverr.
The only problem with cancellations is that, for sellers, when cancellations add up to a certain percentage of the overall sales, a seller's level status will be removed, which I have worked very hard to receive, as have many other sellers.
So in the future, I would just hope that you would read the entire description when purchasing a gig on fiverr so that you don't run into that problem again. I run a highly reputable twitter service for people, and it is your prerogative to not give out your password and that is fine.
However, in the future just don't order something without reading the description so that you know what you are getting into. Some sellers will not cancel an order for you if they know you are cancelling when you did not read the description of what the gig entails.
It is the seller that gets the consequences of the actions of buyers in this instance. Not that it's fair, but that's the way it is on fiverr because fiverr protects the buyers, not the sellers. Sellers should have rights, but it is up to us to protect ourselves.
I am also a buyer on fiverr too, but being a seller really helps me be a better buyer as well.
Anyway, thanks again for at least giving it a shot. And thanks for your understanding in this matter. Fiverr is a livelihood to a lot of sellers, so I just want you to have a heads up about what a cancellation does.
Best of luck to you in everything, and I would be happy to be of service to you somehow in the future."
Note to all buyers. Read the entire description before you buy. Please. And thank you! :)
"I cancelled your order. However I would like to explain something to you just so you are aware next time you order something on fiverr.
The only problem with cancellations is that, for sellers, when cancellations add up to a certain percentage of the overall sales, a seller's level status will be removed, which I have worked very hard to receive, as have many other sellers.
So in the future, I would just hope that you would read the entire description when purchasing a gig on fiverr so that you don't run into that problem again. I run a highly reputable twitter service for people, and it is your prerogative to not give out your password and that is fine.
However, in the future just don't order something without reading the description so that you know what you are getting into. Some sellers will not cancel an order for you if they know you are cancelling when you did not read the description of what the gig entails.
It is the seller that gets the consequences of the actions of buyers in this instance. Not that it's fair, but that's the way it is on fiverr because fiverr protects the buyers, not the sellers. Sellers should have rights, but it is up to us to protect ourselves.
I am also a buyer on fiverr too, but being a seller really helps me be a better buyer as well.
Anyway, thanks again for at least giving it a shot. And thanks for your understanding in this matter. Fiverr is a livelihood to a lot of sellers, so I just want you to have a heads up about what a cancellation does.
Best of luck to you in everything, and I would be happy to be of service to you somehow in the future."
Note to all buyers. Read the entire description before you buy. Please. And thank you! :)