Hello Fiverr Community,
I've been on Fiverr actively selling my services for the past 2 years. I have never had a problem until the past two days. I uploaded a new video that was 1:28 in duration, waiting to be approved. I was refused and told my video was to not be made longer than 1 minute. Now if that's so, then how can they allow other sellers to have a video that lasts up to 2:00?
I simply contacted Fiverr's customer support and was told to resubmit my video, for approval. Well, I did as the representative told me and I was denied *again.* But this time, they told me that all of my images were inappropriate and irrelevant to my gig. Please explain how pictures of myself are irrelevant, when the gig I'm selling is a video testimonial. I'm trying to make the buyer see who I am, so they know what they're getting. By them doing this, it took my gig offline and is unable to be bought, as of right now.
I do not know who the "Fiverr Editing Team" is but if this keeps up, I will be leaving the site. This website has made several hundred dollars off of me, from their $1 commission rate.
I've been on Fiverr actively selling my services for the past 2 years. I have never had a problem until the past two days. I uploaded a new video that was 1:28 in duration, waiting to be approved. I was refused and told my video was to not be made longer than 1 minute. Now if that's so, then how can they allow other sellers to have a video that lasts up to 2:00?
I simply contacted Fiverr's customer support and was told to resubmit my video, for approval. Well, I did as the representative told me and I was denied *again.* But this time, they told me that all of my images were inappropriate and irrelevant to my gig. Please explain how pictures of myself are irrelevant, when the gig I'm selling is a video testimonial. I'm trying to make the buyer see who I am, so they know what they're getting. By them doing this, it took my gig offline and is unable to be bought, as of right now.
I do not know who the "Fiverr Editing Team" is but if this keeps up, I will be leaving the site. This website has made several hundred dollars off of me, from their $1 commission rate.