Hi fiverrs
Help please, if someone has a good advice
I am not very experienced as a buyer on fiverr, mostly a seller. A new fiverr member bought one of my gigs. I noticed her own gig and decided to buy it on behalf of a friend who liked it ( in gig description supposed to be her own work ). It was delivered on time. But my friend said it is just copy-paste from a website, part of a book, sold at that website with all rights reserved and the rest...
I wrote a kind message to the seller asking her to clarify if that is true (thinking that perhaps she did own the copyright – one never knows) before I accept this order as complete. She immediately cancelled the order offering a refund with no further explanation... I wrote a new message that my friend would not ask for the 5 dollars back anyway as the gig was already delivered but no reply.
Since the transaction will be marked as mutual cancellation (I am forced to accept although I did not intend to cancel) I wonder, if that cancellation may reduce my own account’s credibility. As a few days before, that same seller had also cancelled an order she had made on one of my gigs. Now that would make 2 and I have never had cancellations before.
What would you do in such a case?
Thanks for reading :-)
Help please, if someone has a good advice
I am not very experienced as a buyer on fiverr, mostly a seller. A new fiverr member bought one of my gigs. I noticed her own gig and decided to buy it on behalf of a friend who liked it ( in gig description supposed to be her own work ). It was delivered on time. But my friend said it is just copy-paste from a website, part of a book, sold at that website with all rights reserved and the rest...
I wrote a kind message to the seller asking her to clarify if that is true (thinking that perhaps she did own the copyright – one never knows) before I accept this order as complete. She immediately cancelled the order offering a refund with no further explanation... I wrote a new message that my friend would not ask for the 5 dollars back anyway as the gig was already delivered but no reply.
Since the transaction will be marked as mutual cancellation (I am forced to accept although I did not intend to cancel) I wonder, if that cancellation may reduce my own account’s credibility. As a few days before, that same seller had also cancelled an order she had made on one of my gigs. Now that would make 2 and I have never had cancellations before.
What would you do in such a case?
Thanks for reading :-)