This month marks my 1st anniversary being on Fiverr and in this post, I’d like to share some of my thoughts and experiences on my journey to date :)
I started as a newbie as everyone else around this time last year. It took me 4 months to get to Level 1 and I achieved Level 2 status 7 months in. During the year, I’ve completed a few hundreds orders, gained a few happy clients and made a few friends along the way. I’ve contributed my thoughts on the three simple principles to become a great seller, created free tools for sellers and buyers and offered free promotion opportunity to fellow sellers.
So what have I learned? Here are the top four:
Reason – One needs a reason to do what one does. My earnings here so far are about what I make in a week at my full-time job so for me staying on Fiverr is clearly not for the main reason of making money (although I can see the potential). Fiverr offers me an opportunity to be creative in fulfilling my passion in design and to be helpful which aligns with my personal values, hence it is my reason to be here. This reason keeps me motivated and engaged.
Reach – There is no one-size fit all solution and every bit helps. I learned that I need to find ways to stand above the crowd in the marketplace that is saturated with varying talents and competitors. This means utilizing all available tools (videos, images, keywords, social marketing…) and focusing on those healthy marketing efforts (ie. not unprofessional spamming method) that work. I’ve tried the Buyers Request feature with not much luck so I turned my attention to my leads instead. For each inquiry I receive, in addition to providing answers to potential clients’ questions, I also provide appropriate helpful information/advice and ask relevant questions. My success rate in converting inquiries into sales is about 90%.
Retain – Delivering quality products/services is equally important as to how they are delivered. Just like everyone else, my clients came from different places/mindsets and thus it’s not easy to please everyone. It helps that every time I get a seeming demanding/confused client, I challenge myself to remain patient and understanding and so far this has resulted in many returning clients. Acting professionally and calmly goes a long way in building great business relationships and repeat business.
Refer – Generally people like what other people like. Positive reviews certainly help bring new clients to your gigs so are positive references from your existing clients. In my delivery messages I always let my clients know that I appreciate their business, that I am there for them and request them to close and rate the orders. I am happy that about 50% left raving reviews so far and I accept that I may never know about the other missing half.
Those are my few thoughts for now. What is your reason for being here? Do you share similar/different experiences? What works and what doesn't? I’d love to hear from you so please do share.
Happy gigging!
I started as a newbie as everyone else around this time last year. It took me 4 months to get to Level 1 and I achieved Level 2 status 7 months in. During the year, I’ve completed a few hundreds orders, gained a few happy clients and made a few friends along the way. I’ve contributed my thoughts on the three simple principles to become a great seller, created free tools for sellers and buyers and offered free promotion opportunity to fellow sellers.
So what have I learned? Here are the top four:
Reason – One needs a reason to do what one does. My earnings here so far are about what I make in a week at my full-time job so for me staying on Fiverr is clearly not for the main reason of making money (although I can see the potential). Fiverr offers me an opportunity to be creative in fulfilling my passion in design and to be helpful which aligns with my personal values, hence it is my reason to be here. This reason keeps me motivated and engaged.
Reach – There is no one-size fit all solution and every bit helps. I learned that I need to find ways to stand above the crowd in the marketplace that is saturated with varying talents and competitors. This means utilizing all available tools (videos, images, keywords, social marketing…) and focusing on those healthy marketing efforts (ie. not unprofessional spamming method) that work. I’ve tried the Buyers Request feature with not much luck so I turned my attention to my leads instead. For each inquiry I receive, in addition to providing answers to potential clients’ questions, I also provide appropriate helpful information/advice and ask relevant questions. My success rate in converting inquiries into sales is about 90%.
Retain – Delivering quality products/services is equally important as to how they are delivered. Just like everyone else, my clients came from different places/mindsets and thus it’s not easy to please everyone. It helps that every time I get a seeming demanding/confused client, I challenge myself to remain patient and understanding and so far this has resulted in many returning clients. Acting professionally and calmly goes a long way in building great business relationships and repeat business.
Refer – Generally people like what other people like. Positive reviews certainly help bring new clients to your gigs so are positive references from your existing clients. In my delivery messages I always let my clients know that I appreciate their business, that I am there for them and request them to close and rate the orders. I am happy that about 50% left raving reviews so far and I accept that I may never know about the other missing half.
Those are my few thoughts for now. What is your reason for being here? Do you share similar/different experiences? What works and what doesn't? I’d love to hear from you so please do share.
Happy gigging!